About the Job
Mako Power is seeking a Battery Service Technician who will provide safe, competent, high-quality installation and maintenance services for Mako Power customers.
Essential Duties and Responsibilities:
- Travels to customer sites to install, replace, and perform repairs and maintenance on battery systems used in Telecom, Uninterruptible Power Supply (UPS), and Switch-Gear applications.
- Follows all company policies and procedures, including but not limited to warranty, safety, environmental, OSHA, and DOT Hazmat.
- Interacts with all levels of individuals, both inside and outside the company.
- Is directly responsible for company assets, including a service vehicle, tools, and test equipment.
- Provides the highest quality of service to ensure customer satisfaction.
- Completes all necessary compliance and job-specific training.
- Other duties as assigned.
Qualifications:
- Drug testing upon hiring and annually (may occur more frequently, as some customers require testing to work at their facility).
- Overnight and extended stays are sometimes required.
- High school diploma or equivalent.
Required Skills:
- Basic mechanical aptitude.
- Previous experience working with hand and power tools.
- Ability to use a Digital Voltmeter.
- A valid driver’s license.
- Able and willing to travel to customer sites; after-hours and weekend work required as needed.
Physical Requirements:
- Must be able to stand for long periods and frequently bend and twist.
- Must be able to lift up to 75 pounds on a daily, continuous basis.
- Must be able to lift 100 pounds occasionally.
Preferred Experience:
- Previous customer service experience in field support.
- Basic electrical understanding.
- Use of electrical test equipment.
- Electrical troubleshooting or repair experience.
Working Conditions:
- Occasional exposure to risk of electrical shock, outdoor weather, extreme heat/cold, and vibration.
- Moderate noise levels that may occasionally be loud.
- Note: This is an entry-level position; however, candidates with advanced experience in this field are encouraged to apply.
Mako Power LLC offers a competitive pay scale, 401k, and medical insurance programs for full-time employees who meet the minimum requirements.
Remote work is not available for this role.
